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Strike by security staff at Barcelona–El Prat airport

The strike will be 24 hours 7 days from Monday, 14th August

14/08/2017 08:08
prat

From Monday, August 14, workers' strike who handle security control at Barcelona–El Prat airport is 24 hours 7 days. The Government Representative Office has established a minimum service level of 90%. 

Claims

The Catalan Consumer Agency recommends that passengers get to the airport earlier than usual. If you need to check in your baggage, it is advisable to contact the airline before going to the airport to find out how far in advance they recommend you get to the check-in desk. 

In the event of any kind of incident (missing a flight, etc.) you can submit a claim for state liability for the malfunction of a public service to the Ministry of Public Works as the department ultimately responsible for airport management:

Claim form for state liability (Ministry of Public Works) 

You can also submit a claim directly to AENA, the organization responsible for the provision of airport services.

Passenger claims

 

The Government Representation Office has established a minimum service level of 90%